Shipping Updates
Updated as of 25 April 2022
Free Delivery
Free delivery will be applicable for orders $50 and above!
A delivery charge of $10 will be applicable for orders below $50.
Self-Collection
Self-collection is now available from our 1HS Experience Centre (@ 3 Tai Seng Drive #03-01, Singapore 535216), for all online purchases. No additional charges will be applied.
Walk-in Purchases
We're open for walk-in purchases at our 1HS Experience Centre @ 3 Tai Seng Drive #03-01, Singapore 535216- We're going cashless (we accept payment by Paynow / Paylah / NETS QR) & paperless (receipts will be sent via email)
Delivery Lead-Time
Our usual lead-time for deliveries is 3-6 working days. However, during this COVID-19 period, we hope our customers can understand that some delays may be expected, with some of our employees still working from home. We will try to keep within the 3-6 working days promise, to the best of our abilities.
Our Experience Centre
We're open on weekdays 9am - 5pm.
(Closed on public holidays)
Help is available
Should you need help to answer any queries, you may contact us via the options available below:
Drop us an email at admin@goldenwipl.com.sg with your query, and we will get back to you in 1-2 business days. Due to the work from home arrangements for our customer care team, this is currently our preferred method of communication.
Please include the following information to facilitate us in providing the help you need:
- Name
- Mobile number
- Order number (if any)
Whatsapp-chat
You may chat with our customer care team via whatsapp at: +65 8814 2952
